==============
Email tracking
==============
.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
:target: https://odoo-community.org/page/development-status
:alt: Beta
.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github
:target: https://github.com/OCA/social/tree/15.0/mail_tracking
:alt: OCA/social
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
:target: https://translation.odoo-community.org/projects/social-15-0/social-15-0-mail_tracking
:alt: Translate me on Weblate
.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png
:target: https://runbot.odoo-community.org/runbot/205/15.0
:alt: Try me on Runbot
|badge1| |badge2| |badge3| |badge4| |badge5|
This module shows email notification tracking status for any messages in
mail thread (chatter). Each notified partner will have an intuitive icon just
right to his name.
**Table of contents**
.. contents::
:local:
Installation
============
If you're using a multi-database installation (with or without dbfilter option)
where /web/databse/selector returns a list of more than one database, then
you need to add ``mail_tracking`` addon to wide load addons list
(by default, only ``web`` addon), setting ``--load`` option.
For example, ``--load=web,mail_tracking``
Usage
=====
When user sends a message in mail_thread (chatter), for instance in partner
form, then an email tracking is created for each email notification. Then a
status icon will appear just right to name of notified partner.
These are all available status icons:
.. |sent| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/sent.png
:width: 10px
.. |delivered| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/delivered.png
:width: 15px
.. |opened| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/opened.png
:width: 15px
.. |error| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/error.png
:width: 10px
.. |waiting| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/waiting.png
:width: 10px
.. |unknown| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/unknown.png
:width: 10px
.. |cc| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/cc.png
:width: 10px
.. |noemail| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/no_email.png
:width: 10px
.. |anonuser| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/anon_user.png
:width: 10px
|unknown| **Unknown**: No email tracking info available. Maybe this notified partner has 'Receive Inbox Notifications by Email' == 'Never'
|waiting| **Waiting**: Waiting to be sent
|error| **Error**: Error while sending
|sent| **Sent**: Sent to SMTP server configured
|delivered| **Delivered**: Delivered to final MX server
|opened| **Opened**: Opened by partner
|cc| **Cc**: It's a Carbon-Copy recipient. Can't know the status so is 'Unknown'
|noemail| **No Email**: The partner doesn't have a defined email
|anonuser| **No Partner**: The recipient doesn't have a defined partner
If you want to see all tracking emails and events you can go to
* Settings > Technical > Email > Tracking emails
* Settings > Technical > Email > Tracking events
When the message generates an 'error' status, it will apear on discuss 'Failed'
channel. Any view with chatter can show the failed messages
too.
* Discuss
.. image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/img/failed_message_discuss.png
* Chatter
.. image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/img/failed_message_widget.png
You can use "Failed sent messages" filter present in all views to show records
with messages in failed status and that needs an user action.
* Filter
.. image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/img/failed_message_filter.png
Known issues / Roadmap
======================
* Add pivot for tracking events and mail trackings
Bug Tracker
===========
Bugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
`feedback <https://github.com/OCA/social/issues/new?body=module:%20mail_tracking%0Aversion:%2015.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
Do not contact contributors directly about support or help with technical issues.
Credits
=======
Authors
~~~~~~~
* Tecnativa
Contributors
~~~~~~~~~~~~
* `Tecnativa <https://www.tecnativa.com>`_:
* Pedro M. Baeza
* Antonio Espinosa
* David Vidal
* Ernesto Tejeda
* Rafael Blasco
* Alexandre Díaz
* `Eezee-IT <https://www.eezee-it.com>`_:
* Asma Elferkhsi
Other credits
~~~~~~~~~~~~~
Images
------
* Odoo Community Association: `Icon <https://github.com/OCA/maintainer-tools/blob/master/template/module/static/description/icon.svg>`_.
* Thanks to `LlubNek <https://openclipart.org/user-detail/LlubNek>`_ and `Openclipart
<https://openclipart.org>`_ for `the icon
<https://openclipart.org/detail/19342/open-envelope>`_.
Maintainers
~~~~~~~~~~~
This module is maintained by the OCA.
.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org
OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
This module is part of the `OCA/social <https://github.com/OCA/social/tree/15.0/mail_tracking>`_ project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
Raw data
{
"_id": null,
"home_page": "https://github.com/OCA/social",
"name": "odoo-addon-mail-tracking",
"maintainer": "",
"docs_url": null,
"requires_python": ">=3.8",
"maintainer_email": "",
"keywords": "",
"author": "Tecnativa, Odoo Community Association (OCA)",
"author_email": "support@odoo-community.org",
"download_url": "",
"platform": null,
"description": "==============\nEmail tracking\n==============\n\n.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n !! This file is generated by oca-gen-addon-readme !!\n !! changes will be overwritten. !!\n !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n\n.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png\n :target: https://odoo-community.org/page/development-status\n :alt: Beta\n.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png\n :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html\n :alt: License: AGPL-3\n.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github\n :target: https://github.com/OCA/social/tree/15.0/mail_tracking\n :alt: OCA/social\n.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png\n :target: https://translation.odoo-community.org/projects/social-15-0/social-15-0-mail_tracking\n :alt: Translate me on Weblate\n.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png\n :target: https://runbot.odoo-community.org/runbot/205/15.0\n :alt: Try me on Runbot\n\n|badge1| |badge2| |badge3| |badge4| |badge5| \n\nThis module shows email notification tracking status for any messages in\nmail thread (chatter). Each notified partner will have an intuitive icon just\nright to his name.\n\n**Table of contents**\n\n.. contents::\n :local:\n\nInstallation\n============\n\nIf you're using a multi-database installation (with or without dbfilter option)\nwhere /web/databse/selector returns a list of more than one database, then\nyou need to add ``mail_tracking`` addon to wide load addons list\n(by default, only ``web`` addon), setting ``--load`` option.\nFor example, ``--load=web,mail_tracking``\n\nUsage\n=====\n\nWhen user sends a message in mail_thread (chatter), for instance in partner\nform, then an email tracking is created for each email notification. Then a\nstatus icon will appear just right to name of notified partner.\n\nThese are all available status icons:\n\n.. |sent| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/sent.png\n :width: 10px\n\n.. |delivered| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/delivered.png\n :width: 15px\n\n.. |opened| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/opened.png\n :width: 15px\n\n.. |error| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/error.png\n :width: 10px\n\n.. |waiting| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/waiting.png\n :width: 10px\n\n.. |unknown| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/unknown.png\n :width: 10px\n\n.. |cc| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/cc.png\n :width: 10px\n\n.. |noemail| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/no_email.png\n :width: 10px\n\n.. |anonuser| image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/src/img/anon_user.png\n :width: 10px\n\n|unknown| **Unknown**: No email tracking info available. Maybe this notified partner has 'Receive Inbox Notifications by Email' == 'Never'\n\n|waiting| **Waiting**: Waiting to be sent\n\n|error| **Error**: Error while sending\n\n|sent| **Sent**: Sent to SMTP server configured\n\n|delivered| **Delivered**: Delivered to final MX server\n\n|opened| **Opened**: Opened by partner\n\n|cc| **Cc**: It's a Carbon-Copy recipient. Can't know the status so is 'Unknown'\n\n|noemail| **No Email**: The partner doesn't have a defined email\n\n|anonuser| **No Partner**: The recipient doesn't have a defined partner\n\n\nIf you want to see all tracking emails and events you can go to\n\n* Settings > Technical > Email > Tracking emails\n* Settings > Technical > Email > Tracking events\n\nWhen the message generates an 'error' status, it will apear on discuss 'Failed'\nchannel. Any view with chatter can show the failed messages\ntoo.\n\n* Discuss\n\n .. image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/img/failed_message_discuss.png\n\n* Chatter\n\n .. image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/img/failed_message_widget.png\n\nYou can use \"Failed sent messages\" filter present in all views to show records\nwith messages in failed status and that needs an user action.\n\n* Filter\n\n .. image:: https://raw.githubusercontent.com/OCA/social/15.0/mail_tracking/static/img/failed_message_filter.png\n\nKnown issues / Roadmap\n======================\n\n* Add pivot for tracking events and mail trackings\n\nBug Tracker\n===========\n\nBugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_.\nIn case of trouble, please check there if your issue has already been reported.\nIf you spotted it first, help us smashing it by providing a detailed and welcomed\n`feedback <https://github.com/OCA/social/issues/new?body=module:%20mail_tracking%0Aversion:%2015.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.\n\nDo not contact contributors directly about support or help with technical issues.\n\nCredits\n=======\n\nAuthors\n~~~~~~~\n\n* Tecnativa\n\nContributors\n~~~~~~~~~~~~\n\n* `Tecnativa <https://www.tecnativa.com>`_:\n\n * Pedro M. Baeza\n * Antonio Espinosa\n * David Vidal\n * Ernesto Tejeda\n * Rafael Blasco\n * Alexandre D\u00edaz\n\n* `Eezee-IT <https://www.eezee-it.com>`_:\n * Asma Elferkhsi\n\nOther credits\n~~~~~~~~~~~~~\n\nImages\n------\n\n* Odoo Community Association: `Icon <https://github.com/OCA/maintainer-tools/blob/master/template/module/static/description/icon.svg>`_.\n* Thanks to `LlubNek <https://openclipart.org/user-detail/LlubNek>`_ and `Openclipart\n <https://openclipart.org>`_ for `the icon\n <https://openclipart.org/detail/19342/open-envelope>`_.\n\nMaintainers\n~~~~~~~~~~~\n\nThis module is maintained by the OCA.\n\n.. image:: https://odoo-community.org/logo.png\n :alt: Odoo Community Association\n :target: https://odoo-community.org\n\nOCA, or the Odoo Community Association, is a nonprofit organization whose\nmission is to support the collaborative development of Odoo features and\npromote its widespread use.\n\nThis module is part of the `OCA/social <https://github.com/OCA/social/tree/15.0/mail_tracking>`_ project on GitHub.\n\nYou are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.\n\n\n",
"bugtrack_url": null,
"license": "AGPL-3",
"summary": "Email tracking system for all mails sent",
"version": "15.0.2.0.2.3",
"split_keywords": [],
"urls": [
{
"comment_text": "",
"digests": {
"blake2b_256": "8596a5e8fb8aa24ef5ae082837b2d770cb26e98b42adbec1d0410b9d00049d38",
"md5": "efdf475137eef72f6fe387ed24c152bc",
"sha256": "aecfeb3acdf21046bc2d5ed6a7de245aa6d1cd19772463a2e73e2345e41d8aa9"
},
"downloads": -1,
"filename": "odoo_addon_mail_tracking-15.0.2.0.2.3-py3-none-any.whl",
"has_sig": false,
"md5_digest": "efdf475137eef72f6fe387ed24c152bc",
"packagetype": "bdist_wheel",
"python_version": "py3",
"requires_python": ">=3.8",
"size": 501862,
"upload_time": "2023-03-24T08:24:04",
"upload_time_iso_8601": "2023-03-24T08:24:04.764703Z",
"url": "https://files.pythonhosted.org/packages/85/96/a5e8fb8aa24ef5ae082837b2d770cb26e98b42adbec1d0410b9d00049d38/odoo_addon_mail_tracking-15.0.2.0.2.3-py3-none-any.whl",
"yanked": false,
"yanked_reason": null
}
],
"upload_time": "2023-03-24 08:24:04",
"github": true,
"gitlab": false,
"bitbucket": false,
"github_user": "OCA",
"github_project": "social",
"travis_ci": false,
"coveralls": false,
"github_actions": true,
"requirements": [],
"lcname": "odoo-addon-mail-tracking"
}
JSON
