=========================
Management System - Claim
=========================
..
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!! This file is generated by oca-gen-addon-readme !!
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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
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.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
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:alt: License: AGPL-3
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:target: https://github.com/OCA/management-system/tree/16.0/mgmtsystem_claim
:alt: OCA/management-system
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:alt: Translate me on Weblate
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This application allows you to track your customers/vendors claims and
grievances.
It is fully integrated with the email gateway so that you can create
automatically new claims based on incoming emails.
**Table of contents**
.. contents::
:local:
Configuration
=============
To configure this module, you need to:
* Go to new menú **"Management System -> Configuration -> Claim -> Stages** and create stages for
claims.
* Go to new menu **CRM > Configuration > Claim > Categories** and create as
many categories as you need.
Usage
=====
* Go to new menu **Management System -> Claims** and create a new claim.
Bug Tracker
===========
Bugs are tracked on `GitHub Issues <https://github.com/OCA/management-system/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/management-system/issues/new?body=module:%20mgmtsystem_claim%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
Do not contact contributors directly about support or help with technical issues.
Credits
=======
Authors
~~~~~~~
* Savoir-faire Linux
Contributors
~~~~~~~~~~~~
* Savoir-faire Linux
* `Guadaltech <https://www.guadaltech.es>`_:
* Fernando La Chica <fernando.lachica@guadaltech.es>
* Yvan Dotet <yvan.dotet@logicasoft.eu>
Maintainers
~~~~~~~~~~~
This module is maintained by the OCA.
.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org
OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
This module is part of the `OCA/management-system <https://github.com/OCA/management-system/tree/16.0/mgmtsystem_claim>`_ project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
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"description": "=========================\nManagement System - Claim\n=========================\n\n.. \n !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n !! This file is generated by oca-gen-addon-readme !!\n !! changes will be overwritten. !!\n !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n !! source digest: sha256:24529626505bbe72100c267ea857515e2a94a47a3e3f5ea05152c716784a288b\n !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n\n.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png\n :target: https://odoo-community.org/page/development-status\n :alt: Beta\n.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png\n :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html\n :alt: License: AGPL-3\n.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fmanagement--system-lightgray.png?logo=github\n :target: https://github.com/OCA/management-system/tree/16.0/mgmtsystem_claim\n :alt: OCA/management-system\n.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png\n :target: https://translation.odoo-community.org/projects/management-system-16-0/management-system-16-0-mgmtsystem_claim\n :alt: Translate me on Weblate\n.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png\n :target: https://runboat.odoo-community.org/builds?repo=OCA/management-system&target_branch=16.0\n :alt: Try me on Runboat\n\n|badge1| |badge2| |badge3| |badge4| |badge5|\n\nThis application allows you to track your customers/vendors claims and\ngrievances.\n\nIt is fully integrated with the email gateway so that you can create\nautomatically new claims based on incoming emails.\n\n**Table of contents**\n\n.. contents::\n :local:\n\nConfiguration\n=============\n\nTo configure this module, you need to:\n\n* Go to new men\u00fa **\"Management System -> Configuration -> Claim -> Stages** and create stages for\n claims.\n* Go to new menu **CRM > Configuration > Claim > Categories** and create as\n many categories as you need.\n\nUsage\n=====\n\n* Go to new menu **Management System -> Claims** and create a new claim.\n\nBug Tracker\n===========\n\nBugs are tracked on `GitHub Issues <https://github.com/OCA/management-system/issues>`_.\nIn case of trouble, please check there if your issue has already been reported.\nIf you spotted it first, help us to smash it by providing a detailed and welcomed\n`feedback <https://github.com/OCA/management-system/issues/new?body=module:%20mgmtsystem_claim%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.\n\nDo not contact contributors directly about support or help with technical issues.\n\nCredits\n=======\n\nAuthors\n~~~~~~~\n\n* Savoir-faire Linux\n\nContributors\n~~~~~~~~~~~~\n\n* Savoir-faire Linux\n* `Guadaltech <https://www.guadaltech.es>`_:\n\n * Fernando La Chica <fernando.lachica@guadaltech.es>\n* Yvan Dotet <yvan.dotet@logicasoft.eu>\n\nMaintainers\n~~~~~~~~~~~\n\nThis module is maintained by the OCA.\n\n.. image:: https://odoo-community.org/logo.png\n :alt: Odoo Community Association\n :target: https://odoo-community.org\n\nOCA, or the Odoo Community Association, is a nonprofit organization whose\nmission is to support the collaborative development of Odoo features and\npromote its widespread use.\n\nThis module is part of the `OCA/management-system <https://github.com/OCA/management-system/tree/16.0/mgmtsystem_claim>`_ project on GitHub.\n\nYou are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.\n",
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