====================================
Fieldservice Agreement Helpdesk Mgmt
====================================
..
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:alt: License: AGPL-3
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:target: https://github.com/OCA/field-service/tree/12.0/fieldservice_agreement_helpdesk_mgmt
:alt: OCA/field-service
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This module links Field Service, Agreements and Help Desk together by:
* setting the agreement fields when creating Field Service orders from a ticket.
**Table of contents**
.. contents::
:local:
Usage
=====
* Go to Helpdesk
* Create or select a ticket
* Create an FSM Order
To close a ticket, all the related service orders must be closed.
Bug Tracker
===========
Bugs are tracked on `GitHub Issues <https://github.com/OCA/field-service/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/field-service/issues/new?body=module:%20fieldservice_agreement_helpdesk_mgmt%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
Do not contact contributors directly about support or help with technical issues.
Credits
=======
Authors
~~~~~~~
* Open Source Integrators
Contributors
~~~~~~~~~~~~
* Steve Campbell <scampbell@opensourceintegrators.com>
* Marcel Savegnago <marcel.savegnago@escodoo.com.br>
Other credits
~~~~~~~~~~~~~
The development of this module has been financially supported by:
* Open Source Integrators
Maintainers
~~~~~~~~~~~
This module is maintained by the OCA.
.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org
OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
This module is part of the `OCA/field-service <https://github.com/OCA/field-service/tree/12.0/fieldservice_agreement_helpdesk_mgmt>`_ project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
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"description": "====================================\nFieldservice Agreement Helpdesk Mgmt\n====================================\n\n.. \n !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n !! This file is generated by oca-gen-addon-readme !!\n !! changes will be overwritten. !!\n !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n !! source digest: sha256:841c2d65f58360e551c45a34e6c130cfe1a148214744817e115dd0b58cbd7c84\n !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n\n.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png\n :target: https://odoo-community.org/page/development-status\n :alt: Beta\n.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png\n :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html\n :alt: License: AGPL-3\n.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Ffield--service-lightgray.png?logo=github\n :target: https://github.com/OCA/field-service/tree/12.0/fieldservice_agreement_helpdesk_mgmt\n :alt: OCA/field-service\n.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png\n :target: https://translation.odoo-community.org/projects/field-service-12-0/field-service-12-0-fieldservice_agreement_helpdesk_mgmt\n :alt: Translate me on Weblate\n.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png\n :target: https://runboat.odoo-community.org/builds?repo=OCA/field-service&target_branch=12.0\n :alt: Try me on Runboat\n\n|badge1| |badge2| |badge3| |badge4| |badge5|\n\nThis module links Field Service, Agreements and Help Desk together by:\n\n* setting the agreement fields when creating Field Service orders from a ticket.\n\n**Table of contents**\n\n.. contents::\n :local:\n\nUsage\n=====\n\n* Go to Helpdesk\n* Create or select a ticket\n* Create an FSM Order\n\nTo close a ticket, all the related service orders must be closed.\n\nBug Tracker\n===========\n\nBugs are tracked on `GitHub Issues <https://github.com/OCA/field-service/issues>`_.\nIn case of trouble, please check there if your issue has already been reported.\nIf you spotted it first, help us to smash it by providing a detailed and welcomed\n`feedback <https://github.com/OCA/field-service/issues/new?body=module:%20fieldservice_agreement_helpdesk_mgmt%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.\n\nDo not contact contributors directly about support or help with technical issues.\n\nCredits\n=======\n\nAuthors\n~~~~~~~\n\n* Open Source Integrators\n\nContributors\n~~~~~~~~~~~~\n\n* Steve Campbell <scampbell@opensourceintegrators.com>\n* Marcel Savegnago <marcel.savegnago@escodoo.com.br>\n\nOther credits\n~~~~~~~~~~~~~\n\nThe development of this module has been financially supported by:\n\n* Open Source Integrators\n\nMaintainers\n~~~~~~~~~~~\n\nThis module is maintained by the OCA.\n\n.. image:: https://odoo-community.org/logo.png\n :alt: Odoo Community Association\n :target: https://odoo-community.org\n\nOCA, or the Odoo Community Association, is a nonprofit organization whose\nmission is to support the collaborative development of Odoo features and\npromote its widespread use.\n\nThis module is part of the `OCA/field-service <https://github.com/OCA/field-service/tree/12.0/fieldservice_agreement_helpdesk_mgmt>`_ project on GitHub.\n\nYou are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.\n\n\n",
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