===============
CRM Phone Calls
===============
.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
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:alt: License: AGPL-3
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This module allows to manage phone calls in order to analyze them.
**Table of contents**
.. contents::
:local:
Usage
=====
To use this module, you need to:
#. Go to *CRM > Phone Calls > Logged Calls > Create*.
#. If your user has *Show Scheduled Calls Menu* permission, you will see
scheduled calls menu too.
#. In any moment you can schedule another call, schedule a meeting or convert
call contact to opportunity.
#. Calls can be categorized and you can manage categories in *CRM >
Configuration > Pipeline > Phone Calls > Categories*.
#. Calls can be analyzed in *CRM > Reporting > Phone Calls Analysis*.
Known issues / Roadmap
======================
* Simplify the function schedule_another_phonecall returning always a recordset
Bug Tracker
===========
Bugs are tracked on `GitHub Issues <https://github.com/OCA/crm/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
`feedback <https://github.com/OCA/crm/issues/new?body=module:%20crm_phonecall%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
Do not contact contributors directly about support or help with technical issues.
Credits
=======
Authors
~~~~~~~
* Odoo S.A.
* Tecnativa
Contributors
~~~~~~~~~~~~
* Odoo S.A.
* `Tecnativa <https://www.tecnativa.com>`_
* Vicent Cubells
* Jairo Llopis
* David Vidal
* Alexandre Díaz
* RIDA YAHLA <mireda2012@gmail.com>
* Anand Kansagra <kansagraanand@hotmail.com>
* `Druidoo <https://www.druidoo.io>`_
* Iván Todorovich <ivan.todorovich@druidoo.io>
* Manuel Marquez <manuel.marquez@druidoo.io>
Maintainers
~~~~~~~~~~~
This module is maintained by the OCA.
.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org
OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
This module is part of the `OCA/crm <https://github.com/OCA/crm/tree/14.0/crm_phonecall>`_ project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
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"description": "===============\nCRM Phone Calls\n===============\n\n.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n !! This file is generated by oca-gen-addon-readme !!\n !! changes will be overwritten. !!\n !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\n\n.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png\n :target: https://odoo-community.org/page/development-status\n :alt: Beta\n.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png\n :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html\n :alt: License: AGPL-3\n.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fcrm-lightgray.png?logo=github\n :target: https://github.com/OCA/crm/tree/14.0/crm_phonecall\n :alt: OCA/crm\n.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png\n :target: https://translation.odoo-community.org/projects/crm-14-0/crm-14-0-crm_phonecall\n :alt: Translate me on Weblate\n.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png\n :target: https://runbot.odoo-community.org/runbot/111/14.0\n :alt: Try me on Runbot\n\n|badge1| |badge2| |badge3| |badge4| |badge5| \n\nThis module allows to manage phone calls in order to analyze them.\n\n**Table of contents**\n\n.. contents::\n :local:\n\nUsage\n=====\n\nTo use this module, you need to:\n\n#. Go to *CRM > Phone Calls > Logged Calls > Create*.\n#. If your user has *Show Scheduled Calls Menu* permission, you will see\n scheduled calls menu too.\n#. In any moment you can schedule another call, schedule a meeting or convert\n call contact to opportunity.\n#. Calls can be categorized and you can manage categories in *CRM >\n Configuration > Pipeline > Phone Calls > Categories*.\n#. Calls can be analyzed in *CRM > Reporting > Phone Calls Analysis*.\n\nKnown issues / Roadmap\n======================\n\n* Simplify the function schedule_another_phonecall returning always a recordset\n\nBug Tracker\n===========\n\nBugs are tracked on `GitHub Issues <https://github.com/OCA/crm/issues>`_.\nIn case of trouble, please check there if your issue has already been reported.\nIf you spotted it first, help us smashing it by providing a detailed and welcomed\n`feedback <https://github.com/OCA/crm/issues/new?body=module:%20crm_phonecall%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.\n\nDo not contact contributors directly about support or help with technical issues.\n\nCredits\n=======\n\nAuthors\n~~~~~~~\n\n* Odoo S.A.\n* Tecnativa\n\nContributors\n~~~~~~~~~~~~\n\n* Odoo S.A.\n* `Tecnativa <https://www.tecnativa.com>`_\n\n * Vicent Cubells\n * Jairo Llopis\n * David Vidal\n * Alexandre D\u00edaz\n\n* RIDA YAHLA <mireda2012@gmail.com>\n\n* Anand Kansagra <kansagraanand@hotmail.com>\n\n* `Druidoo <https://www.druidoo.io>`_\n\n * Iv\u00e1n Todorovich <ivan.todorovich@druidoo.io>\n * Manuel Marquez <manuel.marquez@druidoo.io>\n\nMaintainers\n~~~~~~~~~~~\n\nThis module is maintained by the OCA.\n\n.. image:: https://odoo-community.org/logo.png\n :alt: Odoo Community Association\n :target: https://odoo-community.org\n\nOCA, or the Odoo Community Association, is a nonprofit organization whose\nmission is to support the collaborative development of Odoo features and\npromote its widespread use.\n\nThis module is part of the `OCA/crm <https://github.com/OCA/crm/tree/14.0/crm_phonecall>`_ project on GitHub.\n\nYou are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.\n\n\n",
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